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Questions you might have

How do I determine my Device's Condition?

Please read below to decide in what “Condition” bracket your device falls in.

Brand New: Factory Sealed, Brand New, Box never opened and still have the plastic around the Box.
Excellent (Working): Device is fully functional, looks brand new and has NO signs of wear (cracks, scratches, scuffs, marks, etc.), Battery Maximum Capacity 89%+
Good (Working): Device is fully functional with slight wear such as faint scratches or scuffs (no cracks).
Poor (Working): Device is fully functional with heavy wear including small cracks that do not interfere with the functionality of the iPhone.

Please note: We stopped purchasing Broken iPhones as 95% of the ones sent to us were either missing parts or totally destroyed.

What does Working & Faulty mean?


Each Phone should:

  • Turn on and off (with all buttons working)
  • Be fully functional* (cosmetic wear and tear is acceptable)
  • Have a fully working iOS (Operating System)
  • Have a working display (without cracks, pixel damage or defects)
  • Have a working touch screen (without cracks or chips)
  • Have no damage to rear glass or camera lens (no cracks or chips)
  • Not have a bent housing
  • Not be water-damaged (water indicators must not be red)

All the Devices features such as Making calls, Wi-Fi, Camera, Video must work.

Your device should:

  • Be intact – not crushed, bent or snapped in half
  • Not have any missing parts or components

Faulty examples: Water damaged, Broken/bleeding LCD (screen), blank display, no power up, faulty/cracked touch screen, faulty iOS, etc

All iPhones must not be iCloud locked and must be deregistered from any associated accounts.  It must be from a South African network and not locked.  iPhones locked to a network, not from South Africa will not be accepted.

Please see  SellTrade Full Terms of Sale Agreement.

Not sure what iPhone Model you have?

You can easily Find your Model number by looking at the small text on the back of the Phone.

There will be something that says “Model AXXXX”.
Match that to the list below to find out which model you own.
It is very difficult to read the small text on the back of your Phone and luckily there is another way to get the model number.
Go to your Phone’s “Settings” and navigate to General > About > Model (or Model Number). Then Tap once on Model to reveal the model number.
If you have iOS 12.2 or later installed you will be able to see the Model Name under General > About > Model Name.

A2218 –  11 Pro Max (2019)
A2215 –  11 Pro (2019)
A2221 –  11 (2019)
A1921 –  Xs Max (2018)
A2101 – Xs Max (2018)
A1920 – Xs (2018)
A2097 – Xs (2018)
A1984 – Xr (2018)
A1865 – X (2017)
A1901 – X (2017)
A1864 – 8 Plus (2017)
A1897 – 8 Plus (2017)
A1863 – 8 (2017)
A1905 – 8 (2017)
A1661 – 7 Plus (2016)
A1784 – 7 Plus (2016)
A1785 – 7 Plus (2016)
A1786 – 7 Plus (2016)
A1660 – 7 (2016)
A1778 – 7 (2016)
A1779 – 7 (2016)
A1780 – 7 (2016)
A1662 – SE (2016)
A1723 – SE (2016)
A1724 – SE (2016)
A1634 – 6S Plus (2015)
A1687 – 6S Plus (2015)
A1690 – 6S Plus (2015)
A1699 – 6S Plus (2015)
A1633 – 6S (2015)
A1688 – 6S (2015)
A1691 –  6S (2015)
A1700 – 6S (2015)
A1522 – 6 Plus (2014)
A1524 –  6 Plus (2014)
A1593 – 6 Plus (2014)
A1549 – 6 (2014)
A1586 – 6 (2014)
A1589 – 6 (2014)

How to Identify the Capacity/Size (GB) of your iPhone?

You can find the size of your iPhone by opening your Settings app and navigating to General > About > Capacity.
The capacity shown will be slightly less than what you have.
For instance, a 64GB iPhone will probably show a capacity around 55GB.
If you have a recent version of iOS on your iPhone it will show the exact size.
And of course, you can have a look on the back of your iPhone’s Box if you still have it.

8GB  = Slightly less than 8GB
16GB  = Slightly less than 16GB but greater than 8GB
32GB  = Slightly less than 32GB but greater than 16GB
64GB = Slightly less than 64GB but greater than 32GB
128GB  = Slightly less than 128GB but greater than 64GB
256GB  = Slightly less than 256GB but greater than 128GB
512GB  = Slightly less than 512GB but greater than 256GB

It's Safe, and truly hassle-free

Trade your iPhone in instantly!

Make a few selections and in seconds you will have the trade in price for your iPhone.
Now you can Accept our trade-in offer for your iPhone 

Your Payment 100% Guaranteed.

We pay your money immediately to www.tradesafe.co.za
TradeSafe is a neutral third party to transact the “exchange” of our payment and your iPhone.

Get Paid Fast.

TradeSafe will release your payment into your bank account the same business day after we received and inspected your iPhone.
See How TradeSafe’s 5 Simple Steps Ensures that you do get Paid for your iPhone.

What’s it all about ?

SellTrade is an iPhone Trade-in service that is out to revolutionize the way to sell used iPhones online.
We know life can be tricky. So we’ve made the whole deal quick, simple and hassle-free.
Our web-based service allows you to trade in your iPhone for the most money in a safe and convenient manner.
As well as you will get paid lightning-fast.

without the hassles and risks associated with:
– Online Auctions –
– Classified Marketplaces –
– or getting a Voucher for trading in your iPhone –

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