How SellTrade works

  1. You accept our Online Quotation for your iPhone and the transaction begins.
  2. Within 48 hours a Sales Kit will be delivered to you which includes all the packaging & instructions you will need to safely ship your iPhone to us. The shipping Fee is Prepaid. Thus no cost to you.
    Your payment also gets guaranteed by an Escrow Service. They are like a Bank. Thus your payment gets guaranteed even before you ship your iPhone to us.
  3. When we receive the iPhone (Normally within 48 hours) you will be notified that we received your iPhone.
  4. Within 24 hours (Monday – Friday) we will verify that the iPhone is what you promised it to be via our Online Quoting System. We have the option to accept or reject it.
  5. If the iPhone is what you promised it to be via our Online Quoting System, then we will notify the Escrow service and they will immediately release your funds/quoted amount to your Bank Account.

Now: What if the iPhone is not what you promised it to be?

Maybe it’s the wrong Model or Not in the Promised condition.
We will requote you within 24 Hours with the new Price for your iPhone.
Please Note: The price/quote for your iPhone might go down or up. You then have 48 hours to accept it.

Now only 2 things can happen: You accept the new quotation. You get paid as in Step 5 above.
Or:
If you don’t accept it we will return your iPhone at No Charge to your Physical address.

You get 48 Business hours to respond to the new Quotation.

No response in 48 hours we will assume you rejected the offer, the transaction gets terminated and your iPhone will be returned to you at no charge.

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