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Before Shipping

Before Shipping

Do I need to do anything to my iPhone before sending it to you?
Do I need to wipe out my iPhones memory/pictures etc. before sending it in?
Here’s how you turn off iCloud.
What do I do with my SIM card?
What should I do about the personal data on my devices?

Payment

How long does it take for me to get paid once you’ve received my iPhone?
How does Escrow work or What is Escrow anyway?
How can I trust SellTrade for payment?

General Questions

General Questions

How does Escrow work or What is Escrow anyway?
Do we accept iPhone’s from outside of South Africa?
Can I cancel my trade in?
What condition should my iPhone be in for a trade in?
I have more than one iPhone to sell?
How can I trust SellTrade for payment?
Why SellTrade works well ?
What is SellTrade About?

Instant Quotations

Instant Quotations

How to find out my iPhone’s model
What items can I sell to SellTrade?
What is a Working & Broken/Faulty iPhone?
What determines my iPhone’s value?
How do I determine the condition of my iPhone?
How long are quotes valid?

Money

What if I made a mistake with my Banking Details?
Who will pay me my money?
How long does it take for me to get paid once you’ve received my iPhone?

Shipping

Here’s how you turn off iCloud.
Do I need to wipe out my phones memory before sending it in?
How do I send/ship my iPhone to SellTrade?

What if I made a mistake with my Banking Details?

If you want to change your banking details, you will have to contact TradeSafe via email at “support@tradesafe.co.za”.

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